The amount a customer pays on gas, electricity, water over a full year.
Automatic contract rollover- a supplier has the ability to extend the duration of an existing term tariff or apply a new fixed term tariff without the consumers say.
How much you owe to the energy company.
An electricity or gas tariff that guarantees the price per kWh will not increase above a certain price for a fixed period.
Charging value of a product or service.
Estimation of your average energy usage to calculate your bill.
Used to measure your energy consumption and calculate a bill.
When a company fines a charging value inappropriate.
Addressing affordability and vulnerability of clients/customers.
A period of time that’s used to calculate how much you need to pay.
Total energy units used within a specific period, measured in kilowatt-hours (kWh).
The estimated annual consumption is a measurement in kWh of the estimated usage for the upcoming year.
Letter of Authority- A legal document that allows a third party to deal with suppliers on your behalf.
A daily charge you incur even if you don’t use any energy.